Addison Lee has updated its free and popular app (over 850,000 downloads and counting) with live fleet mapping, multi-account bookings and more features. I had been rather content with the app as-is to be honest, but when the opportunity arose to review the updated version I was keen to give it a spin and was not disappointed.
The latest app offers an even more simplified experience with a new interface, better maps and improved address search function. For the first time, the app uses the SmartEngine API to offer the full range of account, destination and payments options, to allow “true multichannel journey management” across Addison Lee’s website, call centre and app portfolio. You can choose to pay using different accounts on one profile, cash, credit cards and now PayPal.
Over the past couple of days, I’ve been relying on Addison Lee for much of my transport. No complaints! The address search function and mapping were awesome. The wait times were reasonable whenever I requested a car to come “ASAP”. When I scheduled pickups, the cars arrived early every time, and the drivers waited patiently for me. Indeed, all the drivers were courteous and drove safely. One driver in particular wowed me with his knowledge of East London streets and got me from Walthamstow to London Bridge in a flash.
Addison Lee rides aren’t cheap. However, I’m sure any Londoner would find the pricing – which is displayed onscreen before you confirm when booking via the app – to be in line with (and I reckon at least a little less expensive than) what you’d expect to pay for a black cab or comparable on-demand app services.
The Addison Lee app is free to download on Android and iOS devices and available from Google Play and iTunes. It’s a handy one to have whether you intend to use it as a luxury, a reliable means of on-the-ground business-related travel, or a just-in-case resource so you’re never stuck in town without a ride.
Find out more at addisonlee.com/apps.
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